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FAQ

Frequently Asked Carpet Cleaning Questions

It depends on factors such as foot traffic, pets, and household members. As a general guideline, most carpets benefit from professional cleaning every 12 to 18 months.

We employ various methods including hot water extraction (steam cleaning), dry cleaning, and encapsulation cleaning. The method used depends on factors like carpet type, level of soiling, and customer preferences.

Yes, our cleaning solutions are non-toxic and safe for children and pets once they have dried. We also use eco-friendly practices to ensure the safety of your loved ones and the environment.

Drying times vary depending on factors such as humidity, airflow, and carpet thickness. Typically, carpets will be dry within 6 to 12 hours after cleaning.

Yes, we can move light furniture such as chairs and tables. However, for liability reasons, we do not move heavy or fragile items. Please clear any valuable or delicate items from the carpeted areas before our arrival.

Yes, professional carpet cleaning helps to remove allergens, dust mites, and other contaminants trapped in the carpet fibers, leading to improved indoor air quality and a healthier living environment.

Regular vacuuming and prompt cleanup of spills are key to maintaining the cleanliness of your carpets. Additionally, using doormats at entry points and implementing a no-shoes policy indoors can help minimize dirt and debris accumulation.

Yes, we offer cleaning services for area rugs, upholstery, and other soft furnishings. Our technicians are trained to safely and effectively clean various types of fabric and materials.

Yes, we stand behind the quality of our work. If you are not satisfied with the results, please contact us, and we will do our best to address your concerns and ensure your satisfaction.

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Still Have Questions?

If you still have more questions or need further assistance, please don’t hesitate to contact us. Our friendly and knowledgeable customer service team is here to help address any inquiries you may have regarding our carpet cleaning services.

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